Strategy connected to the business
We create digital roadmaps aligned with each client's priorities, focused on impact, ROI, and continuous evolution.
ISG Provider Lens 2026
leader in digital transformation and customer experience
MadeinWeb is recognized as Leader in Digital Transformation Services for Midmarket and Customer Journey Services in the ISG Provider Lens® 2026 report.
Recognition
Recognition that reinforces our evolution.
Digital transformation has entered a new phase: more pragmatic, more results-oriented, and increasingly connected to the strategic use of AI, data, and automation.
In this context, MadeinWeb was recognized by ISG as a company capable of accelerating end-to-end digital journeys, connecting strategic vision, technical execution, structured methodologies, and a constant focus on value generation.
More than implementing technology, our work is to help companies turn opportunities into real results: operational efficiency, improved customer experience, intelligent automation, personalization at scale, and data-driven decisions.
Why MadeinWeb is a leader
Four pillars that sustain our leadership position.
Data and AI applied in practice
We combine AI, GenAI, analytics, data engineering, and automation to solve real problems—not just test trends.
End-to-end execution
We have expertise in UX/UI, machine learning, data science, Cloud, data engineering, and software, covering every stage of the development cycle.
Result-oriented customer journey
We redesign digital experiences focused on conversion, NPS, operational efficiency, churn reduction, and continuous improvement.
ISG Provider Lens 2026
Leader in two strategic ISG quadrants.
Digital Business Innovation
Digital Transformation Services for Midmarket
ISG highlights MadeinWeb for its ability to combine strategy, data, and AI to accelerate digital transformation journeys.
“MadeinWeb stands out for combining strategy, data, and AI to accelerate digital transformation journeys. Its structured delivery model, paired with DevSecOps and Responsible AI practices, ensures results-driven innovation.”
Adriana Frantz
ISG Provider Lens®
Digital Business Innovation
Customer Journey Services
In the Customer Journey Services quadrant, MadeinWeb was recognized for integrating strategy, advanced technology, and data to transform end-to-end digital journeys.
“MadeinWeb integrates strategy, advanced technology, and data to transform end-to-end journeys. The company stands out for translating initiatives into concrete gains in conversion, operational efficiency, and customer experience.”
Adriana Frantz
ISG Provider Lens®
About ISG
ISG (Information Services Group) is a global technology consulting firm specializing in digital transformation, automation, cloud, and data analytics. With more than 900 clients and the annual ISG Provider Lens® study, ISG delivers strategic insights and support for operational excellence and growth.
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