Privacy Policy

1. Introduction

MadeinWeb & Mobile ("MadeinWeb", "we") values the privacy of its users and is committed to protecting personal data in compliance with the Brazilian General Data Protection Law (Law No. 13,709/2018 — LGPD).

This Privacy Policy describes how we collect, use, store, share and protect your personal data when you access our website.

2. Data controller

MadeinWeb & Mobile Desenvolvimento de Software Ltda., headquartered at Av. Paulista, 1159 – 15th floor, ZIP 01311-200, São Paulo – SP, Brazil.

Data Protection Officer (DPO): For privacy inquiries, please use our contact form.

3. Personal data collected

We collect the following personal data through our website:

• Contact form: name and email address, voluntarily provided by the data subject.
• Newsletter: email address, voluntarily provided by the data subject.
• Browsing data: IP address, browser type, pages accessed, date and time of access — automatically collected through cookies, as described in our Cookie Policy.

4. Processing purposes

We use your personal data for the following purposes:

• Respond to contact requests and provide information about our services;
• Send newsletter communications, when consented by the data subject;
• Improve browsing experience and website functionalities;
• Comply with legal and regulatory obligations;
• Protect our rights and website security.

5. Legal basis

Personal data processing is carried out based on the following legal hypotheses of the LGPD (Art. 7):

• Consent (Art. 7, I): for newsletter sending and use of non-essential cookies;
• Legitimate interest (Art. 7, IX): to respond to contact requests and improve our services;
• Legal obligation compliance (Art. 7, II): when required by applicable legislation.

6. Data sharing

Your personal data may be shared with service providers that assist in website operation and communication, including:

• Email delivery services;
• Newsletter platforms;
• Analytics tools (when implemented);
• Hosting and infrastructure providers.

7. International data transfer

Some of the services we use may involve transferring data to servers located outside Brazil. In such cases, we adopt appropriate safeguards in accordance with Art. 33 of the LGPD to ensure the protection of your personal data.

8. Data retention

Personal data is retained for the period necessary to fulfill the purposes described in this policy:

• Contact data: for the period necessary to fulfill the request;
• Newsletter data: until consent is revoked;
• Access logs: in accordance with the Brazilian Internet Framework (minimum of 6 months).

9. Data subject rights

Under the LGPD (Art. 18), you have the right to:

• Confirmation of data processing;
• Access to personal data;
• Correction of incomplete, inaccurate or outdated data;
• Anonymization, blocking or deletion of unnecessary data;
• Data portability;
• Deletion of data processed with consent;
• Information about data sharing;
• Information about the possibility of not providing consent and its consequences;
• Revocation of consent.

To exercise your rights, please contact us through our contact form or through the channels listed below.

10. Data security

We adopt appropriate technical and organizational measures to protect your personal data against unauthorized access, destruction, loss, alteration or any form of inadequate processing. Implemented measures include:

• Data encryption in transit (HTTPS/TLS);
• Security headers (CSP, HSTS, X-Content-Type-Options);
• Sanitization and validation of all data inputs;
• Rate limiting for abuse protection;
• Anti-spam mechanisms (honeypot) in forms.

11. Changes to this policy

This Privacy Policy may be updated periodically. We recommend that you review this page regularly. Significant changes will be communicated through a notice on our website.

12. Contact

If you have questions about this Privacy Policy or about the processing of your personal data, please contact us:

• Contact form: Access our contact form
• Address: Av. Paulista, 1159 – 15th floor - 01311-200 - São Paulo – SP
• Phone: +55 11 4560-2600