Universal Church creates wedding scheduling with digital platform

Overcoming bureaucratic barriers and integrating approval steps.

The challenge was to create a platform that made scheduling and holding weddings an accessible, transparent and efficient process for members. Critical points included:

• Clarity and Simplicity: Offer a friendly experience from the initial contact to the celebration, making each step of the process evident on the screen.

• Requirements Integration: Develop a system that allowed the request to be advanced only to members approved in the Shielded Wedding course.

• Traceability: Ensure the detailed record of all aspects of the wedding, allowing the organization to track and manage all stages without losing ease of use for the bride and groom.

Solution: Intuitive landing page and centralized management system.

The response to the challenges was the development of a digital ecosystem composed of a public interface and a robust internal management panel:

• Strategic Landing Page: Creation of an informative page containing clear data on scheduling, Church requirements and course details. The contact form was designed to be direct, encouraging adherence.

• Screening System: Implementation of an area for Shielded Wedding participants to start the process.

• Management (Back-office): Development of an internal system for the Universal Church team to efficiently manage all participants and ceremonial procedures, keeping an organized and easy record access.

Operational efficiency and data intelligence.

The new portal transformed marriage management, delivering the following impacts to the institution:

• Time Optimization: The platform brought greater operational efficiency, saving a considerable amount of effort and time for internal teams.

• User Journey: Delivered a complete, fluid and transparent digital experience for members who are planning their marriage.

• Data Analysis and Management: The technical expertise applied to the solution made it possible to centralize and analyze a large volume of process data, offering a managerial and scalable view that previously could not be measured manually.