Universal Donations: Secure digital platform for online contributions

The Universal Church, participating in the lives of millions of believers daily, was founded more than 40 years ago, present in more than 100 countries around the world, with more than 10 thousand temples and 14 thousand pastors.

With the spread of COVID-19 around the world, churches closed and the concern about maintaining the pace of projects, the need arose for a personalized platform to continue receiving contributions from the faithful.

MadeinWeb was once again selected by the Universal Church, due to its trust in work already developed, to build a solution focused on donations, called the Donation Platform.

The solution was developed with the utmost attention to the user experience, bringing an omnichannel format, covering contributions via app, web and SMS. Within it you can participate in helping with social projects for various causes, in addition to donating your tithe to the church.

The implementation of the donation platform transformed the experience of the faithful and optimized the collection flow of the Universal Church:

• More than 1 million active users, covering Latin America and Europe.

• Greater accessibility and convenience for the faithful to make their contributions.

• Continuity of social projects, ensuring support for the Church's humanitarian actions.

• Simplified donation process and secure, encouraging greater member engagement.

Conclusion: Strategic digitalization for a more connected future The Universal Giving Platform has revolutionized the way the faithful contribute, ensuring continuity, security and accessibility to maintain the activities of the Universal Church around the world. The digital transformation has not only strengthened the engagement of the faithful, but also consolidated the Church as a reference in the modernization of religious processes.