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    Grupo IMC

    Pizza Hut eliminates R$500,000 in losses with the pricing agent.

    The IMC Group, in partnership with MadeinWeb, developed an Artificial Intelligence solution created to completely transform the network's pricing process.

    Pizza Hut eliminates R$500,000 in losses with the pricing agent.
    ClientGrupo IMC
    Technologies
    3SCheckoutBigQueryBigQuery MLCloud FunctionsCloud TasksCompute EngineGoogle Cloud
    Category
    AI Agents
    IndustryFood

    Ensure the correct and massive update of prices in hundreds of stores, including the website, application, totems and internal system.

    Singular registration errors generated large financial losses — including cases in which a single incorrect item resulted in losses of R$500,000 in just three days.

    In addition, the traditional process was slow, manual, and dependent on operational teams, making it difficult to quickly launch commercial campaigns and adjustments pricing strategies.

    MadeinWeb developed the Agent of Prices, an intelligent platform with a backend on Google Cloud, using:

    – BigQuery and BigQueryML for analysis and anomaly detection
    – Cloud Functions for automations
    – Cloud Tasks and Compute Engine for orchestration
    – Direct integration with the system 3SCheckout, ensuring validation and correction in real time

    The agent automatically compares registered prices with official values, identifies divergences and performs the correct adjustment — all without human intervention.

    Campaigns that previously took weeks to prepare are now completed in one day. Pizza Hut gained agility, security and scalability in the pricing process, eliminating risks and strengthening its operational efficiency.

    The solution brought an immediate operational change: – 100% accuracy in checking and correction – 0% loss after implementation – 4,500 interactions processed – 10 minutes to validate and register new prices – Campaigns that previously took weeks to prepare are now completed in one day Pizza Hut gained agility, security and scalability in the pricing process, eliminating risks and strengthening its operational efficiency.

    100%accuracy in checking and correction
    0%loss after implementation
    4.500 interactions processed
    10minto validate and register new prices

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