Seara accelerates commercial decisions with a solution that digitizes and standardizes agreements between areas

Seara has a nationwide and extremely complex operation, with a dispersed sales network. Consequently, the entire commercial operation is complex and the process of issuing/approving investment and discount requests (FAPs) to customers was time-consuming, consisting of several manual steps, collecting signatures and going back and forth with documents printed or scanned several times.

Along with this operational difficulty, there is the difficulty in managing data and indicators related to the investment, which always has to be done manually by a back office team, generating delays in investigations, possibilities of errors and inaccuracies. Many calculations and return calculations were impractical in the necessary period of time.

We developed a web platform that streamlines the process of launching agreements, managing attachments and items and fully digital digital signature. Reducing dependence on printed paper and document processing. Furthermore, the hierarchies and dependencies in the approval flows on the platform made the process more transparent and consistent in the execution of the steps.

The platform, in addition, allows the capture of investment data per client and per note, that is, the company acquires data at a structured granular level, allowing the construction of different KPIs that allow controlling the investment and also evaluating the return, honing the company's investment strategy.

The Optimizer platform brought operational efficiency and transparency to the entire process. Before using the platform, the company's responsible team took 5 days to investigate all investment requests and discounts for the month in question and make the commercial agreement.

The entire process, now digitized and organized, takes just 1 day to be completed in full. Furthermore, all return on investment management and control of the amount invested are automatically made available in an accurate and secure manner.